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REN Clean Skincare
Returns & Refunds
Returns & Refunds
Return Policy
What is your returns policy?
Can I return a Gift?
Can I exchange my product?
Can I return my in-store purchase?
Return Process
How do I return my order?
Will you contact me when you’ve received my return?
Refunds
How long does it take to get my refund?
Why have I received an email saying the item I've ordered is refunded?
What happens to my refund if my card is no longer in use?
Damaged or Incorrect Items
I have a missing, incorrect, damaged, or faulty item
An item is missing from my order. What should I do?
My order has arrived and the packaging is damaged