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  1. REN Clean Skincare
  2. Returns & Refunds

Returns & Refunds

Return Policy

  • What is your returns policy?
  • Can I return a Gift?
  • Can I exchange my product?
  • Can I return my in-store purchase?

Return Process

  • How do I return my order?
  • Will you contact me when you’ve received my return?

Refunds

  • How long does it take to get my refund?
  • Why have I received an email saying the item I've ordered is refunded?
  • What happens to my refund if my card is no longer in use?

Damaged or Incorrect Items

  • I have a missing, incorrect, damaged, or faulty item
  • An item is missing from my order. What should I do?
  • My order has arrived and the packaging is damaged
REN Clean Skincare