Orders & Account

Order Options

• I'm missing samples from my order, please can you help?
• Can I cancel or amend my order?
• What can I do if I received a faulty item?
• What can I do if I received the wrong item?
• What can I do if there is a missing item in my order?
• What can I do if I didn’t receive my order confirmation email?

My Account

• Do I have to create an account to shop with you?
• What can I do if I can’t login to my account?
• How do I create an account?
• How do I reset or change my password?
• How do I delete my account?
• How do I unsubscribe from your newsletter?