Royal Mail will leave a card at your door and you will be able to contact them to rearrange delivery or pick up the parcel from your local point.
DPD will send you a text message alerting you as to when delivery will take place. If this is not a convenient time for you just reply to the text message from DPD with a preferred alternative delivery date. Deliveries can also be notified and rescheduled via email. You can also track your order using the tracking number provided in your dispatch confirmation from REN.
Please contact our customer care team here if you have any problems arranging re-delivery.
