If you experience any problems at your local postal office using FREEPOST REN, please tell the member of staff the following (which was given to us by our Royal Mail account manager): ‘FREEPOST REN’ is a licensed address (REN Clean Skincare, Union House, 182-194 Union St, London SE1 0LH) and under no circumstances should Royal Mail staff make any changes to the address. If they are unsure, the Royal Mail staff member should contact their helpdesk who will confirm the address.
Please contact our customer care team here to notify them of your return.
