Apologies if we made a mistake. Please email our customer care team here with an image of your dispatch note and the item that is missing and we'll get this resolved for you as quickly as possible.
REN monitors claims of lost, missing, wrong, and damaged items for abuse. REN reserves the right to limit or deny the reshipment or credit of an order/item in all instances. If a chargeback or dispute is filed, the shopping account is subject to closure.