What can I do if I received the wrong item? 17 September 2020 09:41 Apologies if we made a mistake. Simply email our customer care team here to organize a product return. We will investigate with our warehouse and organize to send out the correct item for you. Related articles What can I do if there is a missing item in my order? Where is my order? What is your returns policy? Returning your items What can I do if I received a faulty item?