What can I do if I didn’t receive my order confirmation email? 04 April 2023 09:03 Updated Please check your junk and spam folders. Not there? Please email our customer care team here and we will be happy to help. Related articles Where is my order and how can I track it? What can I do if there is a missing item in my order? Which countries do you ship to? What is your returns policy? What does the REN Clean Skincare stamp mean?